}

FREQUENTLY 
ASKED QUESTIONS

HOW MUCH DOES SHIPPING COST?

Enjoy as much as a 65% discount on international shipping. 

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HOW IS THIS GOING TO EFFECT MY CURRENT PROCESS?

IS THIS A WAREHOUSING OPERATION? 

Is your question missing? Let us know how we can help! 

No, you control your inventory, the customer and the customer's experience. 

Our software is an "add-on" to your current process, and gives you the ability to process orders and ship to international customers.  

Submit your question here. 

With customs regulations changing every day, we always recommend that customers inquire directly with their local customs office on particular items. Not only do regulations change frequently, but sometimes it's up to the customs official on-duty at the time your package arrives at their facility.

eGlobalUSA has put together guidelines for each country so be sure to get specific import/exporting rules for your country. Additionally, there are general guidelines as to what is and is not permitted depending on the country you live in.

Below is a list of the items that are typically prohibited or have restrictions.
• Alcohol and Coffee
• Animals and Agriculture
• Combustible/Flammable Items
• Currency, Stamps and Coins
• Perishable Foods
• Furs, Skins and Animal Parts
• Gambling and Lottery Items
• Government IDs and Uniforms
• Hazardous Materials
• Pharmaceutical Drugs and Narcotics
• Pressurized Cans
• Tactical Equipment and Weapons

If you're looking to purchase an item on the list above from the USA and have it shipped to your country, it is best to confirm directly with your local customs office. For other items that you're uncertain about, you may always check with the eGlobalUSA team via email, or check our more detailed guide. 

WHAT CAN'T I SHIP INTERNATIONALLY FROM THE U.S.?

Prohibited & Restricted Item Guide

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