“The pandemic is forcing some of the largest retail changes since the dotcom boom of the mid 90s.” – Chris Smith, MintTwist

Everyone is scrambling. Companies that have never ventured into online sales hastily figuring out an online strategy. Online services are shifting to keep their business strong, and supply chains across the globe are being tested.

A three-month lockdown is having its effects on the economy. Some businesses are seeing a boom in sales, while others have seen a steady decline. The demographics for online sales are shifting as well, as more and more older consumers are transitioning from brick and mortar to online shopping.

The takeaway? More and more businesses are making a permanent investment in growing their online presence. With worldwide eCommerce sales expected to grow from $2.9 trillion in 2018 to $6.5 trillion in 2023, businesses that invest in a healthy eCommerce strategy NOW will flourish in the uncertain rebuilding times to come.

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